Privacy Policy for Advantage Aquariums

At Advantage Aquariums ("we," "our," or "us"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email, phone number, and other contact details provided when you book a service or inquire about our offerings.
  • Service Information: Details about your aquarium, including size, type, and location, as well as any specific requirements or preferences.
  • Payment Information: Credit/debit card details or other payment information required to process transactions.
  • Communication Data: Emails, messages, and other communications you have with us.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To schedule, perform, and manage aquarium maintenance and related services.
  • Customer Support: To respond to your inquiries, provide customer support, and improve our services.
  • Billing and Payments: To process payments for services rendered.
  • Marketing: To send you promotional materials or special offers (you may opt out of these communications at any time).
  • Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, scheduling software).
  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to appropriate authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: Opt-out of marketing communications at any time by contacting us directly.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will take steps to delete it promptly.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Advantage Aquariums
Email: [email protected]
Phone: 562-221-4003